FAQ Section
We know that patients often have many questions about their care. This FAQ section brings together some of the most common queries about appointments, treatments, medications, and support, to give you clear answers in one place. If you can’t find what you’re looking for, please visit our Contact page to get in touch with us directly.
Appointments & Fees
How do I book an appointment?
Please email admin@rheumatologists.co.za or call 021 510 6638 to schedule a new patient or follow-up appointment. For new patients, we ideally require a referral letter from your doctor so we can prioritise your booking. Once your appointment has been scheduled, please complete the New Patient Information Form (under Forms & Resources) and email it to admin@rheumatologists.co.za or reception@rheumatologists.co.za
Do I need a referral letter to see a rheumatologist?
It is not essential but it will help us to prioritise your appointment
What are your consultation fees?
For 2025, the new patient fee is R2750. The fee for a follow up patient is R1650. If patients have not been seen for longer than 2 years, the consultation fee is R2000. For a full list of our fees please see the patient information sheet
Do you accept medical aid, and how does billing work?
We are not contracted to any medical aid. We do however submit accounts for Discovery Medical Scheme patients only, allowing the patient to pay the portion that medical aid does not cover
What is your cancellation policy?
We reserve the right to charge a cancellation fee for missed appointments